According to the writer, the retailer engaged in service retailing-考呗网

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单选题 According to the writer, the retailer engaged in service retailing

A．just sees to it that the service is accomplished.
B．should also investigate customer satisfaction,
C．meets more difficulties than the manufacturer of goods.
D．can turn to experts to better his service.

参考答案：B进入在线模考

从文中第三段“Constant monitoring of completion and decisions on improving aspects of the service， as well as research into the satisfaction customers are experiencing with their purchases，are part of service management．”n，知，时刻监管完成情况，提高服务的各方面，同时研究消费者购买后的使用的满意度。选项 B符合题意。

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