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判断题公共英语五级

2016-08-09

第（8）题

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F

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3 听录音，回答题
When a consumer finds that his purchase has a fault in it, what is the first thing he should do?

A． Complain personally to the manager.

B． Threaten to take the matter to court.

C． Write a firm letter of complaint to the store of purchase.

D． Show some written proof of the purchase to the store.

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