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When a consumer finds that his purchase has a fault in it, what is the first thing he should do?
When a consumer finds that his purchase has a fault in it, what is the first thing he should do?
A． Complain personally to the manager.
B． Threaten to take the matter to court.
C． Write a firm letter of complaint to the store of purchase.
D． Show some written proof of the purchase to the store.
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