Operator:Good morning． Future Software． How may I direct your call?
Customer :After Sales Service Department, please．
Operator: __________ I´ll put you through．

A．Just a moment please

B．I see

C．Thank you

D．No problem

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参考答案

本题考查电话对话场景。接线员问要接到哪里，顾客说要接到售后服务部，所以接线员让顾客等一会，马上接通，选择A。

1 Student: __________ ,I´d like to return these books．
Assistant:OK． Oh, these books are a month overdue． Sorry,you have to pay a fine．

A．Hi

B．How are you

C．Excuse me

D．Hello

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A．What time would you like to have your table

B．When are you coming

C．What time do you want it

D．When would you like to come

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3 Arthur:Excuse me, __________ I am in a hurry to join an interview．
Charles:Of course! Are you going to take the bus or walk there?

A．Could you tell me where the bus station is?

B．Would you mind giving me a seat?

C．Could you show me how to get to Guangzhou Television?

D．Please tell me the way to Guangzhou Television?

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