Clerk:It´s your turn,Miss．Sorry to have kept you waiting．
Customer: __________ I want a new hairdo．

A．I haven't waited for so long．

B．It doesn't matter．

C．It hasn't cos:t me much time．

D．I have been waiting for just a few minutes．

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参考答案

本题考查道歉的对话场景。工作人员表示歉意，不好意思让您久等了，这也是礼貌用语。顾客在表示谅解的时候应该说“没关系”，选B。

A．I find it too loud．

B．I find it very relaxing．

C．It is just OK．

D．It is so lively．

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2 Operator: Hello, International Trade Corporation．
Customer :Hello ! May I talk to Mr．George Adam,please?
Opera tor: __________ , please．

A．Wait

B．Hold on

C．Connecting

D．Yes

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A．Really

B．It doesn't matter

C．Thanks

D．Sorry

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