After his phone suddenly began ringing, the author

A．immediately started talking to the calle

B．immediately started talking to his colleagu

C．put the phone away and stopped talkin

D．continued with his fake conversatio

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参考答案

答案解析

【定位】倒数第2、3段。
【解析】本题问作者面对突发状况所做出的反应。文中作者因事发突然而“倒抽一口凉气”，然后机智地装成若无其事的样子，先“榆查”手机而后继续“通话”。D项最贴近原文，故正确。
【点瞎】细节判断题。通过原文叙述可以很快排除A项(立即和来电者通话)、B项(立即和同事说话)和C项(拿开手机停止通话)。解答本题时考生需要仔细推敲原文，以上三项都是断章取义的结果。

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2 根据下列文字，回答题。
It was late in the afternoon, and I was putting the final touch on a piece of writing that I was feeling pretty good about. I wanted to save it, but my cursor had frozen. I tried to shut the computer down, and it seized up altogether. Unsure of what else to do, I yanked (用力猛拉) the battery out.
Unfortunately, Windows had been in the midst of a delicate and crucial undertaking. The next morning, when I turned my computer back on, it informed me that a file had been corrupted and Windows would not load. Then, it offered to repair itself by using the Windows Setup CD.
I opened the special drawer where I keep CDs. But no Windows CD in there. I was forced to call the computer company's Global Support Centre. My call was answered by a woman in some unnamed, far-off land. I find it annoying to make small talk with someone when I don't know what continent they're standing on. Suppose I were to comment on the beautiful weather we've been having when there was a monsoon at the other end of the phone? So I got right to the point.
"My computer is telling me a file is corrupted and it wants to fix itself, but I don't have the Windows Setup CD."
"So you're having a problem with your Windows Setup CD." She has apparently been dozing and, having come to just as the sentence ended, was attempting to cover for her inattention.
It quickly became clear that the woman was not a computer technician. Her job was to serve as a gatekeeper, a human shield for the technicians. Her sole duty, as far as I could tell, was to raise global stress levels.
To make me disappear, the woman gave me the phone number for Windows' creator, Microsoft. This is like giving someone the phone number for, I don't know, North America. Besides, the CD worked; I just didn't have it. No matter how many times I repeated my story, we came back to the same place. She was calm and resolutely polite.
When my voice hit a certain decibel (分贝), I was passed along, like a hot, irritable potato, to a technician.
"You don't have the Windows Setup CD, ma'am, because you don't need it," he explained cheerfully. "Windows came preinstalled on your computer!"
"But I do need it."
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I hung up the phone and drove my computer to a small, friendly repair place I'd heard about. A smart, helpful man dug out a Windows CD and told me it wouldn't be a problem. An hour later, he called to let me know it was ready. I thanked him, and we chatted about the weath

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3 Which of the following is the author's opinion about the woman at the Global Support Centre?

A．She sounded helpful and knowledgeabl

B．She was there to make callers frustrate

C．She was able to solve her computer proble

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