What is the purpose of the woman’s talk?

Good afternoon! As you know, my name is Grate Porter, and I' m pleased to talk with you about a subject that is near and dear to my head and my heart, listening skill. Your president tells me that this is important to you as well. I' ve been studying listening and training people to improve their lis-tening skills for more than 20 years. For the next 30 minutes, I' d like to share with you five important listening considerations that I believe will help you to get along better with your customers and friends. With a hope that you' ll be actively listening to me, I invite you to stop me at any time if you have any questions. I promise to listen to you, too.