Moderator:
Many expats have bought goods online. But when they move to China, they may not be able to use the websites they are used to back in their home countries. And if they can use the websites, it could take a lot more time and money due to the complicated import issues. But China has a number of its own mature shopping websites. And using them is not as difficult as it looks. The host of Money Talks, David Symington, is an online shopper. Today, he will give you some general guidelines on how to use Chinese shopping websites. Welcome, David.
David:
China has more than 150 big and small shopping websites. (16) Nearly all of them are in Chinese. ( 17 ) But using them isn't all that different from the sites you are familiar with. You get registered first, find the goods you want,and tell the websites your delivery address and payment method. You can pay by a credit card, through the post office or on delivery. You can also ask for a refund if you find the products have quality problems, although refund policies differ from one website to another.
Different websites have different specialties. For example, if you are a book lover, you can go to Amazon's Chinese version or Dangdang to buy imported books. And if you want to buy home appliances and electronics, you can go to 360buy or Newegg. cn. ff you cannot read the product description in Chinese, you can first get some knowledge of the goods you want from other websites in your mother tongues and then go back to the shopping websites to check if they are available. Of course, you can also buy many other things online, ranging from food to gaming software.(18) Considering the language barrier, it would be better for you to ask your friends about their shopping experience when you want to buy something from a specific website.
What's more, (19) I'd like to say here is that trust is an essential part of e-commerce, but it is also a quality which the Net is finding hard to come by. Although buying items over the Internet can benefit consumers by offering convenience and choices, there are still many obstacles that need to be overcome before they can shop in cyberspace with complete trust. There is an urgent need for e-commerce rules to boost confidence online, but trust takes time to build, and the Internet will not mature as a retail channel until trusted brands, like the banks for example, start to offer
ways of supporting trust relationships with guarantees of payment and service. Well, wish you all enjoy online shopping, thank you for having me here today.
 What is the main trouble while a foreigner uses Chinese shopping websites?