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单选题 公共英语五级
2016-08-09

 How can the most effectiv.e complaint be made?

A. Showing the fault item to the manager.
B. Explaining exactly what is wrong with the item.
C. Saying firmly that the item is of poor quality.
D. Asking politely to change the item.

参考答案

B

答案解析

此题暂无解析

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