（12）应选 -考呗网

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（12）应选

【解题线索词】Towngates went bankrupt，many accepted
【选项句对应词】0n hearing this，Robertson immediately contacteD all of their clients
空格前一句为“现在，Grapevine的主要竞争对手是一家新成立的名为Towngates的餐饮公司，尽管Robertson由于资金缺乏没能如愿收购这家公司，但幸运的是，这家公司后来破产了。”空格后一句为“很多Towngates的老顾客都接受了Grapevine，这使得Robertson的公司营业额几乎在一夜之间从70万英镑上升到l50万英镑。”从而推测出所缺句子应是Robertson得知Towngates破产后采取的行动，对应选项F中提到的“在听到Towngates破产的消息后， Robertson立即联系Towngates的客户，希望为他们提供Grapevine餐饮公司的服务。”选项句中on hearing this指代的是听到Towngates餐饮公司破产的消息，承接上文；选项句中的Robertson immediately contacteD all of their clients就是Robertson所采取的具体行动来增加营业额。

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1根据下面资料，回答题
For most of the 20th century Smithson’s was one of Britain’s most success ful department stores，but by the mid一1 990s，it haD become dull．Still profitable，thanks largely to A．series of successful advertising campaigns，but decidedly boring．The famous were careful not to be seen there，anD its sales staff didn’t seem to have changeD since the store opened in l908． Worst of all，its customers were buying fewer anD fewer of its own-branD products，the major part of its business，anD showing A．preference for more fashionable brands．
But now all this has changed，thanks to RowenA．Baker，who became Smithson’s first woman Chief Executive three years a90．Since then，while most major retailers in Britain have been losing money，Smithson’s profits have been rising steadily．When Baker started，A．lot of improvements haD just been made to the buildin9，without having any effect on sales， anD she took the bolD decision to invite one of Europe’s most exciting interior designers to develop the fashion area，the heart of the store．This very quickly leD to rising sales，even before the goods on display were changeD AnD as sales grew，so diD profits．
Baker haD ambitious plans for the store frOm the start．“We’re playing A．big game，to prove we’re up there with the leaders in our sector，anD we have to make sure people get that message．Smithson’s haD fallen behinD the competition．It provideD A．traditional service targeteD at middle—aged，middle—income customers，wh0’D been shopping there for years， anD the customer base was gradually contractin9．Our ideA．is to sell such an exciting variety of goods that everyone will want to come in，whether they plan to spenD A．little or A．lot．”Baker’s vision for the store is clear,but achieving it is far from simple．At first，many employees resisteD her improvements because they just wouldn’t be persuadeD that there was anything wrong with the way they’D always done things，even if they accepteD that the store haD to overtake its competitors．It took many long meetings，involving the entire workforce，to win their support。It helpeD when they realiseD that Baker was A．very different kinD of manager from the ones they haD known．
Baker’s staff policies containeD more surprises．The unifbrm that haD hardly changeD since day one has now disappeareD Moreover，teenagers now get young shop assistants，anD staff in the spots departments are themselves sports fans in trainers．As Baker explains，“How can you sell jeans if you’re wearing A．black suit?Smithson’s has A．new identity，anD this needs to be made clear to the customers．”She’s also given every sales assistant responsibility for ensuring customer satisfaction，even if it means occasionally breaking company rules in the hope that this will help company profits．RowenA．Baker is proving successful，but the City’s big investors haven’t been persuadeD According to retail analyst，John Matthews，“Money haD already been investeD in
refurbishment of the store anD in fact that leD to the boost in sales．She took the credit, but hadn't done anything to achieve it．AnD in my view the company's shareholders are not convinced．The fact is that unless she opens several more stores pretty soon, Smithson's profits will start to fall because turnover of the existing store will inevitably start to decline."
According to the writer, in the mid-1990s Smithson's department store_______

A．was making A．loss
B．haD A．problem keeping staff
C．was unhappy with its advertising agency
D．mostly solD goods under the Smithson's name

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2
According to the writer, Smithson's profits starteD rising three years ago because of ________

A．an improvement in the retailing sector
B．the previous work done on the store
C．BowenA．Baker's choice of designer
D．A．change in the products on sale

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3
According to BowenA．Baker, one problem which Smithson's faceD when she joineD was that_______

A．the number of people using the store was falling slowly
B．its competitors offereD A．more specializeD range of products
C．the store's prices were set at the wrong level
D．customers were unhappy with the service provided

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