中国银行

单选题What is the purpose of Ms.Walter’s letter? 

A.To ask about the automated billing system 
B.To update her contact information 
C.To report receiving duplicate bills 
D.To challenge the company’s assertions 

参考答案:D进入在线模考
【答案】D。解析:回信的第一段第三句中说,燃气公司发布了Walter滞纳费用的通告,他自己支付了费用。 

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1What will accompany Ms.Walter’s letter? 

A.Credit card and email records 
B.Payment of late fees 
C.Her business card 
D.Copies of two billing statements 

2According to her letter,what action did Ms.Walter take? 

A.She called the company to complain 
B.She paid her bills by telephone 
C.She emailed her credit card company 
D.She sent payments for late fees