以下关于2012年产品产量或行业利润总额同比增长率的排序，按从高到低排列正确的是( )。-考呗网

中国农业银行

单选题以下关于2012年产品产量或行业利润总额同比增长率的排序，按从高到低排列正确的是( )。

A．产量增长率：水泥>平板玻璃>卫生陶瓷
B．利润增长率：水泥制品>玻纤增强塑料材料>金属门窗
C．产量增长率：天然花岗岩石材>卫生陶瓷>陶瓷砖
D．利润增长率：轻质建筑材料>建筑陶瓷>耐火材料制品

参考答案：A进入在线模考

【答案】A。解析：根据第一、二段的数据可知，排序正确的只有A项。

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A．下降了l％
B．上升了l％
C．下降了l7％
D．上升了20％

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3根据以下材料，回答题
Questions 46-50 refer to the following e-mail
AIIthesales．comCustomer Claim F0rnl
Order Number：058—9199
Date：August l5
Name：Sandra Waring

Item Details：
History of Atlantis：The Lost Land[paperback】by Frank Whittman
Claim Details：
I Durchased the above item on July 6 from All The Sales and was informed that the estimated delivery date for the order was between July 9 and July 28．When the item hadn’t arrived by August 5，I called the customer service number listed on the Web site．I left a message on the automated recording system but did not receive a response．I
left a second message on August l l but still received no response．As I need the item right away，I plan to purchase a copy from a local bookstore．Therefore．I am asking for a full refund for the cost of this order，as the charge has already appeared on my credit card statement．
T0：
Sandra．waring@email．corn
From：
customerservice@allthesales．con
Date：
August l5
Dear Ms．Warin9，
Your claim has been received and assigned reference number AZl01 14．Please be advised that most claims are
resolved within 7 days of the date when the claim is filed．
We apologize for the inconvenience you experienced with your order．Our records indicate that your order was
shipped on July 7 via standard ground shippin9．We are currently investigating this matter further and will contact
you with our findings within 48 hours．Ⅱyour claim is approved．we will issue a refund in the same form as your
original payment was made．Credit card reimbursements take 5 business days to process，while refunds for checks
and money orders are sent within 24 hours by special delivery．
Deodre Skehan
Customer Service Department
Allthesales．corn

Why did Ms. Waring fill out the claim form?

A． She was charged twice for the same order
B． The seller sent the wrong item
C． The item she order was damaged
D． She never received the item she ordered

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AIIthesales．comCustomer Claim F0rnl
Order Number：058—9199 Date：August l5 Name：Sandra Waring	Item Details： History of Atlantis：The Lost Land[paperback】by Frank Whittman
Claim Details： I Durchased the above item on July 6 from All The Sales and was informed that the estimated delivery date for the order was between July 9 and July 28．When the item hadn’t arrived by August 5，I called the customer service number listed on the Web site．I left a message on the automated recording system but did not receive a response．I left a second message on August l l but still received no response．As I need the item right away，I plan to purchase a copy from a local bookstore．Therefore．I am asking for a full refund for the cost of this order，as the charge has already appeared on my credit card statement．
T0：		Sandra．waring@email．corn
From：		customerservice@allthesales．con
Date：		August l5
Dear Ms．Warin9， Your claim has been received and assigned reference number AZl01 14．Please be advised that most claims are resolved within 7 days of the date when the claim is filed． We apologize for the inconvenience you experienced with your order．Our records indicate that your order was shipped on July 7 via standard ground shippin9．We are currently investigating this matter further and will contact you with our findings within 48 hours．Ⅱyour claim is approved．we will issue a refund in the same form as your original payment was made．Credit card reimbursements take 5 business days to process，while refunds for checks and money orders are sent within 24 hours by special delivery． Deodre Skehan Customer Service Department Allthesales．corn