What will accompany Ms. Waiter's letter?

A． Credit card and email records

B． Payment of late fees

C． Her business card

D． Copies of two billing statements

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参考答案

答案解析

回信的第一段最后一句中说，第一次和第二次信用卡交易记录一起寄给顾客服务中心的错误报告附加了凭证资料。

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1
According to her letter, what action did Ms. Walter take?

A． She called the company to complain

B． She paid her bills by telephone

C． She emailed her credit card company

D． She sent payments for late fees

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2
根据下面内容，回答题
       This notice concerns all employees who use the conference rooms. Starting immediately, you will need to officially reserve any conference room you wish to use. Any reservations of longer than three consecutive hours will require the written approval of your department manager.
       Reservation forms are available in the employee lounge. You must submit each form to your department secreaury at least three business days in advance. If you need to cancel a meeting, please be sure to inform the secretary so that your reservation may be canceled as well. Any em- ployees using the conference rooms without proper authorization, will be asked to leave.
      Thank you in advance for your cooperation in this matter.
      Joseph Mohammad
      Assistant Director of Operations
      From: Holly Graham <graham 1917@nkkcompany.com>
      To: Joseph Mohammad <mohahello@nkkcompany.com>
      Subject: About the reservation of conference room
      Dear Joseph,
      I'm writing in response to your notice on reserving conference rooms. As a company sales manager, I have to say that my salespeople are not too happy with this sudden change in proce- dure.
      Please keep in mind that they are often away on business trips or working on other assign- ments that keep them out of the office for long periods of time. They simply don't have the time to check the schedule and make reservation like on-site employees. If one of our clients shows up unexpectedly, it will be embarrassing for everyone if we don't have a conference room available. I'd like you to consider making an amendment to the rule, allowing our sales force to reserve conference rooms at short notice. Thanks.
      Holly Graham
What is the notice mainly about?

A． Conference rooms may not be used for more than three hours

B． A meeting in the conference room has been canceled

C． Employees must reserve conference rooms in advance

D． Only department managers may use the conference rooms

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3
Where can employees get the necessary forms?

A． From the staff lounge

B． From their department manager

C． From their department secretary

D． From any conference room

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