One improvement in the last year is that Bennetts has managed to-考呗网

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单选题 One improvement in the last year is that Bennetts has managed to

A．spend less on manufacturing.
B．increase productivity.
C．reduce distribution costs.

A：spend less on manufacturing(减少了制造成本。与原文表述不符)；B：increase productivity(提高了生产率。与原文表述不符)；C：reduce distribufion costs(减少了目录发放成本。原文提到的减少了目录印刷成本即为目录发放成本)。

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1 As a result of developments in the last year, customers can now

A．find out if goods are in stock before ordering them.
B．collect their orders without queuing in the stores.
C．order goods by telephone as well as in stores.

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2 Replacing two catalogues with one has meant that

A．all the lines from both catalogues are available.
B．the catalogue has now become cheaper to produce.
C．sales from the stores are already increasing.

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3 Bennetts' main aim for next year is to improve

A．home shopping facilities.
B．the facilities at head office.
C．customer service in the Stores.

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