Joe, the best route for your trip from London to Anchorage, with a stopover in Otta-
wa is:
Depart/Arrive
London HRW--Ottawa                             1500/1745
Ottawa--Toronto                                    1400/1506
Toronto--Vancouver                               1600/1815
Vancouver--Anchorage                             2000/2230
Joe will need to spend a night in

Colston Newland
MEMO

To:        Pam Gray
From:      Jim Moore
Date:      20. 11. 04
Subject:    Training course
I need some new ideas for when I'm trying to sell to potential customers, so I've
decided to attend the course that Business Solutions runs on presentations. The com-
plete course would be perfect, but I really can't spare any time--I'm sure the other
one will be fine.
Finance is willing to pay for by cheque if necessary, but would be happier if the company accepted a bank transfer.
Could you organize it, please? The person to contact is Kamila Mudrazija.

BUSINESS SOLUTIONSFor all your training needs

We are currently offering the following programmes:
Selling by Telephone
The Secrets of Customer Care
New Ideas for Negotiating
Perfect presentations
Complete courses--two days; Fast-track option--half a day; reductions for group
bookings.

Application for Training