What did the senior managers say about previous training programmes?

A．A They became too difficult to organis

B．B The trainers lacked sufficient expertis

C．C There was negative feedback on the conten

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1 Christina Shaw believes the attitude of middle managers is that training

A．A is of limited value to the

B．B is only necessary for new staf

C．C is less necessary for junior staff than for the

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2 One manager interviewed by Christina said that many of his management colleagues are

A．A critical of the new programm

B．B delighted by the new programm

C．C doubtful about the new prograrmme,

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3 The training programme will include sessions on

A．A presentation technique

B．B customer car

C．C negotiating skill

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