请回答21_________

Man:  Well,  the  whole  thing  was  a  serious  challenge. I didn't feel up to it in the first place. It wasn't a good time to be asked to present the  new policies to the stuff.  We've decided to   change the rules. They'd be applied in all the   departments and it is believed to function well. The only thing is that the paper work was not  prepared as expected and left me disoriented and  underperformed in the meeting.